What are the visibility options for groups in Genesys Cloud?

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In Genesys Cloud, the visibility options for groups are designed to control who can see and interact with those groups based on their roles and permissions. The correct choice identifies three distinct visibility settings: Public, Users Only, and Owners Only.

When a group is set to Public, it means that all users within the organization can see that group, making it accessible for participation and collaboration. This is particularly useful for groups intended for broad communication and teamwork.

The Users Only setting restricts visibility to members of the group, ensuring that only those who are part of the group can see its members and discussions. This level of visibility is helpful for project teams or task-specific groups where confidentiality or limited access is necessary.

Finally, the Owners Only setting is the most restricted, allowing only those who created or own the group to view it. This is particularly useful for sensitive matters where only select individuals should have access to the group's content and discussions.

Understanding these visibility options is crucial for effective group management and ensuring that the right individuals have access to the appropriate information while maintaining security and privacy.