What are the two methods to add users into the Genesys Cloud organization?

• A. Open Admission and Manual Invite
• B. Open Admission and Auto Invite
• C. Direct Invite and Auto Admission
• D. Group Invite and Open Admission

Answer: (B)

The correct answer highlights two effective methods for adding users to a Genesys Cloud organization: Open Admission and Auto Invite.

Open Admission allows users to join the organization without needing individual invitations. This method is particularly useful for onboarding a large number of users quickly, as it can streamline the process of adding many users at once. It typically involves a sign-up portal where users can easily register themselves into the organization if certain criteria, such as domain restrictions, are met.

Auto Invite, on the other hand, automates the process of sending invitations to potential users. This feature can be integrated into an organization's workflow, making it efficient to onboard users by automatically generating and sending invite emails to them based on specific triggers or conditions within the system.

Both methods prioritize efficiency and scalability when managing user access within the organization, making them suitable choices within the context of Genesys Cloud's operational framework.