Is it true that all the Edges in an Edge group share trunks?

• A. True
• B. False
• C. Only when configured
• D. Depends on the trunk type

Answer: (A)

In a Genesys Cloud environment, an Edge group consists of multiple Edges that are usually deployed to support redundancy and load balancing. One of the key features of Edge groups is that all the Edges within a group share the same trunks. This design allows for efficient handling of communication traffic, as calls can be routed through any Edge in the group, leveraging the shared trunk resources effectively.

When all Edges in an Edge group are configured to share trunks, it enhances the resiliency and scalability of the communication system. This means that if one Edge fails or is taken out of service, the other Edges can still handle the traffic using the same trunk connections, ensuring continuous service.

The shared trunk setup is a fundamental characteristic of how Edges operate within a group, contributing to a more robust and flexible architecture for managing telephony traffic in the cloud-based environment.