In what situation would a warning be issued when associating Edges with a site?

• A. When more than two Edges are associated
• B. When less than two Edges are associated
• C. When the Edges are not compatible
• D. When a site exceeds its capacity

Answer: (B)

A warning is issued when less than two Edges are associated with a site because this situation indicates that the site may not have sufficient redundancy and resilience to handle failures or high traffic. In a cloud-based contact center environment, having only one Edge linked to a site can create a single point of failure; if that Edge goes down, the entire site may experience service disruption. The Genesys Cloud platform emphasizes stability and reliability, thus prompting a warning when the configuration does not meet the optimal redundancy standards. By encouraging at least two associated Edges, the system aims to ensure that if one Edge fails, the other can continue to manage the workload effectively, maintaining service continuity.

This focus on resilience against outages and the need for redundancy is critical for effective implementation and operational reliability in a contact center environment.